Reach Up Reach Out Ministries

Privacy Policy

Last Updated: April 30, 2026

Our Commitment to You

At Reach Up Reach Out Ministries (RURO), people are at the heart of everything we do. Whether you are a donor, volunteer, partner, or visitor, we are committed to stewarding your information with care, integrity, and transparency.

This Privacy Policy explains how we collect, use, and protect your information when you engage with our website or our ministry.

1. Information We Collect

Personal Information

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (securely processed by third parties)
  • Information submitted through forms, applications, or communication

Usage Data

We may automatically collect:

  • IP address
  • Browser and device type
  • Pages visited and time spent
  • Referring or exit pages

Cookies & Tracking

We use cookies and similar tools to:

  • Improve your browsing experience
  • Understand website traffic
  • Enhance our services

You can disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

  • Process donations and provide tax receipts
  • Communicate updates, newsletters, and opportunities (if you opt in)
  • Respond to inquiries
  • Process mission trip applications
  • Improve our programs and website
  • Maintain records and fulfill legal obligations

3. Donation Information

All donations are securely processed through Salsa (Bonterra).

  • We do not store your payment details
  • Payment data is handled directly by our secure provider

Your information is used only to process your gift and provide receipts.

4. Sharing Your Information

We do not sell or rent your information.

We may share it only with:

  • Trusted service providers (Salsa/Bonterra, Netlify)
  • Mission partners (Managed Missions)
  • Legal authorities when required

5. Data Security

We take reasonable measures to protect your information. While no system is completely secure, we work to safeguard your data with care and responsibility.

6. Your Rights

You may:

  • Request access to your data
  • Request corrections
  • Request deletion (when applicable)
  • Opt out of communications anytime

7. California & Other Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your data.

While nonprofits may be exempt from certain provisions, we are committed to honoring reasonable privacy requests for all individuals.

Depending on your location, you may have additional rights under applicable privacy laws.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

9. Third-Party Links

Our website may link to other sites. We are not responsible for their content or privacy practices.

10. Updates to This Policy

We may update this policy periodically. Updates will be reflected with a new effective date.

11. Contact Us

Reach Up Reach Out Ministries
24307 Magic Mountain Parkway, Suite #1056
Valencia, CA 91355
Email: info@reachupreachout.org
Phone: 877-574-8870

A Note From Our Heart

We believe trust is sacred. Every piece of information you share helps us carry out our mission with greater impact — and we are committed to honoring that trust with integrity, care, and excellence.

Thank you for being part of what God is doing through Reach Up Reach Out Ministries.

Donations are tax-deductible to the fullest extent permitted by law.
Reach Up Reach Out Ministries (RURO) is a 501(c)(3) nonprofit.
Our most recent IRS Form 990 is available for public inspection upon request.
To request a copy, email info@reachupreachout.org
Fed Tax ID: 47-4179363